to transform lives
What we do
Hitnet empowers marginalised communities by co-creating culturally rich information and delivering it across an integrated digital platform.
We address the tough stuff – chronic health and social issues like diabetes, smoking, STIs, teenage pregnancy and suicide. We tackle serious issues in an engaging, culturally appropriate way.
With a national network of touchscreen kiosks in some of Australia’s remotest areas, Hitnet has created a unique digital interface that reaches out to individuals across ‘the last mile’. We now reach the phones in their pockets too!
Testimonials from community users of the kiosks
Our values guide each and every business decision, and the organisations and people we choose to partner with, as we work together to fulfill our purpose. We are…
Open-hearted and open-minded.
Whether we’re working in a community or with one of our many partners, we approach all our interactions with an open-heart and an open-mind. We’re generous with our knowledge, ideas and connections, as our partners are with us.
Playful yet serious.
What we do is serious, and we take it seriously, but we also know how to have fun. The stories and information we share through our community hubs tackle serious problems with a playful approach, and that’s why they leave their mark.
We’re wildly creative and inventive and we’re always searching for new ways to advance learning. When traditional and cultural knowledge take their rightful place alongside innovative learning, literacy improves and our work transforms lives.
Technologists at heart.
While technology is the backbone of our business, it’s also the key to unlocking the digital divide and to creatively engaging the next generation. Our community hubs are at the epicenter of interaction and connection allowing us to spread the information that really matters to the remotest corners.
Committed to co-creation.
We don’t hold all the answers to the most challenging social problems. That’s why we’re dedicated to co-creating knowledge in each and every community in need. Together we identify the problems, and together we create the solutions.
Hitnet now has over 70 Community Hubs in operation with almost 70,000 purposeful uses a year with an average of 900 uses for each Hub. Around 60 to 65% of users identified as being either a teenager or a child, with a relatively even split between male and female users.
Here are the top 5 hits!
Some of our work
The Diabetes Story
Education and motivation are the keys to improving self-management of diabetes. The Diabetes Story was produced in partnership with Diabetes Queensland.
Our aim was to turn the complicated story that is diabetes from medical speak into every-day people speak – to co-create a new story that people will be open to hearing and sharing and taking action on.
The Diabetes Story App
We needed to expand access to this important information by producing an App version of the story, enabling it to reach a wider audience through mobile phones and tablets – one that would put self-management into the hands of patients and their carers.
The Court Network – Melbourne
The Court Network is the only court-based service explicitly and solely concerned with the needs of court users. When learning of Hitnet’s digital information services, its Executive Director said, ‘The Board and I were captivated by the idea of finding a way to reach more court users than our volunteers could possibly support’.
The Hitnet Hub has been purpose built for court users, with content that is specifically for new arrivals to Australia, as well as youth who are dealing with the law for the first time.
Visit us for a live demonstration at…