Reaching Communities

Hitnet’s platform in Australia includes 50 Hitnet Community Hubs in urban, regional and remote communities. The Hubs are located in health clinics, hospitals, schools, libraries and youth detention centres; we go where we’re needed.

Each Hub is used on average 1,200 times per year, and each ‘use’ represents a purposeful interactive session - not just passive viewing on a screen. Further, to broaden the reach, the content is distributed via the web and downloadable from offline-capable apps to mobile devices.

Our National Network

Our National Network



Reports and Research

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Every five years, we take the opportunity to sit down with our team and key stakeholders to reflect and plan. Our 2017-2022 drives our work as an organisation.


Annual highlights 2018

Every year, we love to look back on the remarkable partnerships we’ve formed, sites we’ve launched, and content we’ve co-created.


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digital futures in indigenous communities

In 2016, the University of Melbourne’s Centre for Health Equity worked with Hitnet to gain an understanding of how digital connectivity impacts the health of Indigenous communities.




Our work reaches
communities across Australia.


Mobile Max in Alice Springs, NT

August 2018 was a significant month for Hitnet with the culmination of many years of research and work going into developing a tough, outdoor, mobile hub. 

Our final prototype of Mobile Max was up and running at Alice Springs Public Library for 6 months. This is a major milestone to have him centrally located in a regional town where the local Aboriginal people, often from the surrounding remote Central Australian communities, feel welcome.

As well as the interactive touchscreen, he also has mobile phone charging ports, and a free to use Wi-Fi hotspot.

Download the Pilot Project report here.



Woorabinda, QLD

“Tell people about Woorabinda” said my host after I spent a couple of days at our Hitnet Hub site in the remote Aboriginal community in Central Queensland.

Woorabinda is the home of Nickeema Williams, who we are fortunate to have as a board member. The Hitnet Hub at Woorabinda is our most used in the country. The most popular content, mainly with the kids in the community, is the locally produced video stories.



Ngukurr General Store, NT

Daphne Daniels, the editor of the Ngukurr News (pictured) was keen for her publication to have a wider, more accessible digital audience. The Ngukurr Hitnet Hub was launched in July 2017 and distributes the Ngukurr News in both English and Kriol. The residents of Ngukurr now have a platform where they can advocate for their issues and concerns and ensure their voices are being heard by the wider community.

This is a truly innovative partnership involving local community groups, national NGOs, media and telecommunications partners, and research organisations.



More than just bridging the digital divide.

The annual ‘Australian Digital Inclusion Index’ findings released by Telstra and RMIT in August 2017 found that around 3 million Australians (12% of the population) are digitally excluded.

The groups most at risk of remaining on the other side of the ‘digital divide’ are older Australians, people with disabilities, people living in regional and rural areas (note: remote areas haven’t been included in the ADII, to date), Aboriginal and Torres Strait Islanders, people with lower levels of education and income.

At Hitnet, our work has a clear focus on the digitally excluded and marginalised communities.  Our vision is to build vibrant, healthy and digitally capable communities, engaged in the digital economy all over the world. 

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