Hitnet’s vision is to build vibrant, healthy and digitally capable communities, engaged in the digital economy, all over the world.
We break down barriers to provide connection, access and information to the 2.5 million Australians who are not online and the many more struggling to benefit from being a part of the digital world.
Our Hitnet Community Hubs with Wi-Fi hotspots enable people to connect to online services and access interactive health, social and cultural information. We are a one-stop shop for reaching and engaging with hard-to-reach communities.
“All Australians need access to the technologies, and the skills required to use them, if they’re to fully take part in social and economic life.
Digital inclusion has the potential to support and improve the quality of life for some of the most disadvantaged and excluded in our community.”
- Australia’s Tech Future: Delivering a strong, safe and inclusive digital economy (Australian Government, 2018)
Where it all began
Hitnet has been working with Indigenous communities for the past 15 years. We began as an action research project within the University of Queensland, based in Cairns.
Pilot projects in remote Cape York showed that Aboriginal and Torres Strait Islander people would access touchscreen technology to seek health information. Various rounds of state and federal government funding were subsequently secured, and Hitnet rolled out nationally.
About seven years ago, Hitnet left the University and set up as an independent social business and founding Australian B Corp.
In the 21st century, so much of the information and guidance we access about health sits online. Hitnet provides access to trusted, culturally relevant health information that empowers communities to live healthy lives.
You can’t be what you can’t see. All of our content is co-created with the communities that engage with it, allowing people to see their friends, family, teachers and idols in the content they consume on the screen.
Being digitally included is vital to young people. Our work connects young people to education, jobs and opportunities beyond the geographical boundaries of their community. It allows them to grow, aspire and prosper.
Connection to home
Every community with a Hitnet Hub can upload their own content to the ‘My Place’ channel that can be shared with others around Australia, so that people can stay connected to their home, wherever they are.
Open-hearted and open-minded
We approach all our interactions with compassion and acceptance. We’re generous with our knowledge, ideas and connections, as our partners are with us.
playful yet serious
The stories and information we share through our Community Hubs tackle serious problems but with a playful approach, and that’s why they leave their mark.
We’re wildly creative and inventive, and we’re always searching for new ways to advance learning. When traditional and cultural knowledge take their rightful place alongside innovative learning, our work transforms lives.
technologists at heart
While technology is the backbone of our business, it’s also the key to unlocking the digital divide and to creatively engaging the next generation.
committed to co-creation
We don’t hold all the answers to the most challenging social problems, that’s why we’re dedicated to co-creating knowledge in each and every community in need.
We’ve been a proud B Corp since 2013. Recently, we were re-certified for the third time, and were subsequently made a ‘Best for the World’ honouree.
The United Nations Sustainable Development Goals are the blueprint to achieve a better and more sustainable future for all. The 17 Goals interconnect and, in order to leave no one behind, it is important that we achieve each Goal by 2030.
We identified the key Sustainable Development Goals that most closely relate to Hitnet’s work and use them to drive our activity.
CEO & CO-FOUNDER
DR ERNEST HUNTER
DIGITAL INCLUSION ADVISOR